A real conversation.
A better connection.
Questions about packages, service, or your next connection? We are here to help.
Rajshahi, BangladeshLET’S TALK
Leave your details and a short message. Our team will respond through the contact information you provide.
Good questions. Clear answers.
How do I request a new connection?
Complete the connection request form with your address and phone number. Our team will contact you to confirm availability, package details, and installation arrangements.
How can I pay my monthly bill?
Select Pay bill to visit our billing partner at ispbill.com. Check your account and payment details there before completing your payment.
My connection is slow. What should I do?
Try a wired connection, pause background downloads, and run a speed test. If the problem continues, call 09643-115116 or submit a complaint with your PPPoE username. Do not send your password.
Is service available at my address?
Availability depends on your exact location. Share your installation address through the connection form, or contact our Rajshahi office for a coverage check.
